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Family Healthcare Navigation

When someone you love is in the hospital, you deserve more than hope.

The Advocate App is a patient advocacy app for family caregivers — your guide through the hospital system for what to ask, what to watch for, and how to make sure your loved one doesn’t fall through the cracks.

Built for the people sitting in hospital rooms.

Not for doctors. For family caregivers. Every tool was built around what families actually face when an aging parent or loved one is admitted — including the hospital discharge conversation, insurance questions, and coordinating who's covering the next shift.

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Red flag checklist

Identify the warning signs. Know who to tell to get the help needed.

📋
Escalation roadmap

Step-by-step guidance when staff isn’t responding or something feels off. Know who to call and how to say it.

📅
Appointments & care team

Track upcoming visits with reminders, and keep every doctor’s name and number in one place.

🏠
Discharge readiness

Know what to ask before a hospital discharge, what to watch for once you’re home, and which follow-ups to schedule.

📅
Family schedule

Coordinate who is at the hospital and when. Claim shifts, leave notes, and make sure no one is ever there alone without knowing help is coming.

📝
Shift handoff log

Leave notes for the next family member so nothing gets lost between visits — medication changes, what the doctor said, what still needs to be asked.

See it in action

Real screens from the app — no mockups.

The Advocate App dashboard showing Prepare, Advocate, Discharge, and My Patient tools
Your family's dashboard
Red flag checklist screen listing warning signs to watch for a hospitalized loved one
Red flag checklist
Family schedule screen for coordinating hospital visit shifts
Family schedule

How it works

1

Tell us where you are.

At the ER, admitted, preparing for surgery, or just home — The Advocate App gives you the right tools for where you actually are right now.

2

Get the right questions and checklists.

Every screen is built around what families actually face. Know what to ask, what to watch for, insurance and billing questions, and who to call if something is wrong — the same things a patient advocate would tell you.

3

Keep your family on the same page.

Invite family members, share the log, coordinate shifts, and hand off notes — everyone sees the same dashboard.

“I had a stroke. My sister Faith is my emergency contact. She is the one who makes my medical decisions when I can’t, and she knows how to do it. Faith is a nursing manager. She knew what to ask, who to call, and when something wasn’t right. We built The Advocate App because most families don’t have what we had. But they should.”
Nicole Marioneaux, Co-Founder
“I’m a nurse — but when my sister Nikki had a stroke, I wasn’t the nurse in the room. I was just family, watching someone I love in need. That’s a different kind of helpless. If we’d had this app that day, I believe it would have eased the stress of an already terrifying moment.”
Faith Cooper, RN, MSN, Executive Leadership

One plan. Everything included.

No tiers. No hidden limits. Choose monthly or save with a full year.

$12.99$9.99
per month
Founding member price — available for a limited time
  • ✓ Full red flag checklist and escalation guides
  • ✓ Question bank, patient rights, and billing guidance
  • ✓ Family coordination tools and handoff log
  • ✓ Appointment tracker
  • ✓ Invite up to 5 family members per patient

Need to track more than one patient? Add additional patients for only $6.99/month each — managed inside the app.

Family Healthcare Navigation
The
Advocate
You don't have to figure this out alone.
🚨 Emergency right now? Get guidance — no sign in needed
This app is not a substitute for emergency medical care.
If you are experiencing a medical emergency, call 911.
← Back
You're at the ER
Here is what to do right now. No account needed to see this.
If this is life-threatening

Call 911 or tell a staff member immediately. Do not wait. Do not look for the right person. Say the words: "This is an emergency."

Tell them every symptom — when it started, how severe 1-10, what makes it better or worse
List all medications — name, dosage, how often, including vitamins and supplements
State all allergies out loud and confirm they were written down
Ask what triage level they assigned and what that means for wait time
Tell staff who the emergency contact or medical decision-maker is, and whether there is an advance directive or health care power of attorney

"What do you think is happening and what are you ruling out?"

"What tests are you running and when will we have results?"

"Is there anything that would change whether they get admitted?"

"Who is the doctor in charge of their care here, and who do we ask for updates?"

Want to save your progress?

Create a free account to check items off, keep notes, invite family, and track everything through the whole hospital stay.

← Back
Welcome back
Sign in to reach your dashboard.
👁
← Back to Sign In
Reset Password
We will send a reset link to your email.
How it works

Enter the email on your account. We will send a link to reset your password. The link expires after 24 hours.

Did not get the email? Check your spam folder.
Still having trouble? Email support@myadvocateapp.org
← Cancel
Set New Password
Choose a new password for your account.
👁
👁
← Back
Start Your Own Plan
Add a patient of your own.
Your current access stays the same

You'll keep full access to the current patient's dashboard. Starting your own plan just lets you add and advocate for your own patients too.

Base Plan
$12.99/mo $9.99/month
Founding member price — available for a limited time
✓ Full access to every feature for your own patient
✓ Invite up to 5 family members to your patient
✓ Add more patients for $6.99/month each
← Patients
Add Another Patient
One more person to advocate for.
Additional Patient — $6.99/month
Added to your Base plan
✓ Full access to every screen for this patient — checklists, appointments, care team, family schedule
✓ Invite family members to this patient too
✓ Switch between patients anytime from Your Patients

After you add this patient's profile, you'll be taken to a secure Stripe checkout page to complete the $6.99/month charge.

Stay Connected
Get texted when your family adds updates
Why we ask

When a family member logs a note or update, everyone connected to that patient gets a text. No one has to keep checking back in.

Where are you
right now?
Choose the option that fits your situation.
🚨
We are at the ER right now
Immediate guidance for the emergency room
›
🏥
My loved one is admitted or being admitted
Navigate an active hospital stay
›
🩺
We have a doctor's appointment coming up
Prepare questions and know your rights
›
🏠
We just came home from the hospital
Discharge follow-up and home recovery
›
Tell us about
your loved one
This helps us give you the right guidance.
ADVOCATING FOR
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Switch Patient ⌄
❓
Right Now
Have you asked about the plan of care yet?
›
📋
Prepare
Before the stay
🛡️
Advocate
During the stay
🏠
Discharge
Going home
👤
My Patient
Profile & family
How are you doing today?
🚩
Red Flag Checklist
Things to watch for right now
›
📢
Escalation Roadmap
When something is wrong — who to go to
›
📝
Shift Handoff Log
Notes for the next family member
›
📅
Appointments
Upcoming visits
›
👨‍⚕️
Care Team
Doctors and how to reach them
›
📖
Medical Terms
Look up a word you heard
›
← Back
Prepare
What to know before the stay.
🚨
ER Guidance
What to do right now at the ER
›
⚖️
Patient Rights
What you're allowed to ask and do
›
💰
Financial Navigation
Questions about coverage and billing
›
📅
Appointments
Upcoming visits
›
← Back
Advocate
Your tools for the hospital stay.
🚩
Red Flag Checklist
Signs any family member can spot
📢
Escalation Roadmap
Who to go to and exactly what to say
❓
Question Bank
What to ask, by when
⚖️
Patient Rights
What you can ask and do
📆
Family Schedule
Who is here and when
📝
Shift Handoff Log
Notes for the next person
👨‍⚕️
Care Team
Doctors and contacts
💰
Financial Navigation
Coverage and billing
📖
Medical Terms
Words you hear in the hospital
← Advocate
Medical Terms
Look up a word you heard in the hospital.
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Good to know
This is general health information, not medical advice. Ask your loved one’s care team about their situation.
← Advocate
Question Bank
Ask these. Write down the answers.
← Back
Your Patients
Everyone you're advocating for.
✏️
Edit Profile
Update patient name and relationship
›
👨‍⚕️
Care Team
Doctors and how to reach them
›
👨‍👩‍👧
Manage Family Members
See who has access and invite more
›
🔔
Notification Settings
Choose what you get alerted about
›
🔒
Change Password
Update your login password
›
❓
Help & FAQ
Common questions answered
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⭐
Subscription & Billing
Base plan
›
🎁
Refer a Family
Share The Advocate App with someone who needs it
›
🚪
Sign Out
›
🗑️
Delete Account
Permanently delete your account and all your data
›
← Profile
Notification Settings
Choose what you get alerted about.

When a family member adds a log note, everyone connected to that patient gets a text. Add your number below to receive alerts.

← Profile
Help & FAQ
Common questions answered.
What is included in the Base plan?

Everything. The Base plan (starting at $9.99/month) includes all 12 tools: the Red Flag Checklist, Escalation Roadmap, Question Bank, ER Guidance, Discharge Planning, Family Schedule, Shift Handoff Log, Care Team, Appointments, Patient Rights, Financial Navigation, and Medical Terms. There are no locked features.

Can I add more than one patient?

Yes. Go to My Patient and tap "Add Another Patient." Each additional patient adds $6.99/month to your Base plan.

Can family members see the same information I do?

Yes. Invite them from Manage Family Members — they'll receive an email and will need to create their own account. Once they sign up, they see the same dashboard, checklists, and logs for that patient.

Is this app a substitute for medical advice?

No. The Advocate App helps you organize information and ask better questions. Always follow the guidance of your care team and call 911 for emergencies.

Still need help? Email support@myadvocateapp.org

We respond within 24–48 hours

Legal
Privacy Policy Terms & Conditions
← Help
Contact Support
We'll get back to you within 24–48 hours.
← Profile
Refer a Family
Someone you know might need this too.
Share The Advocate App

If someone in your life is navigating a hospital stay for a loved one, send them the link below.

← Back
Red Flag Checklist
Signs any family member can spot. Check off what you've confirmed is okay.
If You See Any of These

Tell a nurse immediately. If no one answers the call light within 3–5 minutes, go to the nurses’ station or ask for the charge nurse. Use the Escalation Roadmap if needed.

How to use this tool

This checklist is a guide, not a complete list. It highlights some, not all, of the things to watch for, and it does not replace the specific instructions given by the patient’s own provider or care team. Always follow the provider’s discharge instructions and care plan first, and use this tool alongside that guidance rather than in place of it.

The Advocate App and its red flag guidance are intended for adult patients. If you are caring for a child, please consult your child’s pediatrician for age-appropriate guidance.

Trust what you see

You know your loved one better than the staff meeting them for the first time. If something looks wrong, say so clearly and ask for it to be checked.

← Patients
Invite a Family Member
They'll need their own account to access the app. Once they sign up, they'll see this patient's dashboard and notes.
← Back
Shift Handoff Log
Notes for the next family member.
← Back
Discharge
Going home. Let's make sure nothing is missed.
🚶
Self Care
Going home, managing on their own
👨‍👩‍👧
Home Health Services
Family care with home health support
🏨
Rehabilitation Facility
Going to a rehab or skilled nursing facility
Before You Leave
At Home
Follow-Up
← Back
Plan & Billing
Your plan for this patient.
Base Plan
$12.99/mo $9.99/month
🕐 Founding member price — available for a limited time
Renews —
✓ Situation-based guidance (ER, admitted, appointment, discharge)
✓ Red flag checklist
✓ Escalation roadmap
✓ Question bank
✓ ER guidance
✓ Discharge planning
✓ Family schedule
✓ Shift handoff log
✓ Care team
✓ Appointments
✓ Patient rights
✓ Financial navigation
✓ Medical terms
✓ Invite family members to collaborate (they'll create their own account)
✓ Advocate for additional patients — $6.99/month each

No payment method on file yet. Subscribe below to activate the Base plan for this patient.

Your full billing history and receipts are available in the billing portal. Tap "Manage Billing" below to open it.

← Back
Appointments
Upcoming visits for this patient. Reminders go to whoever has them turned on in Settings.
← Back
Care Team
Doctors and how to reach them.
← Back
You're at the ER
Here is what to do right now.
If this is life-threatening

Call 911 or tell a staff member immediately. Do not wait. Do not look for the right person. Say the words: "This is an emergency."

"What do you think is happening and what are you ruling out?"

"What tests are you running and when will we have results?"

"Is there anything that would change whether they get admitted?"

"Who is the doctor in charge of their care here, and who do we ask for updates?"

Your Rights

You have the right to know what is being done and why. You have the right to ask questions. You have the right to a medical interpreter at no cost. The patient, or their legal decision-maker, has the right to refuse any treatment and ask what happens if they do.

← Back
Patient Rights
What you're allowed to ask and do.
You have the right to

Know what is being done and why. Ask questions and get clear answers. Have a medical interpreter at no cost. Refuse any treatment and ask what happens if you do. Request copies of medical records. Hospitals have a process for this. How long it takes and any cost may vary by hospital. Many hospitals also have a patient portal where you may be able to see records. Ask for a second opinion. Check with your insurance about coverage.

Who Can Speak for the Patient

In an emergency, if there is no health care power of attorney or advance directive, the next of kin may be able to speak for the patient. Who counts as next of kin, and in what order, varies by state.

Pain Management Rights

If pain isn't being addressed, you can ask directly: "What is the plan for managing this pain, and how soon will it take effect?" If the answer isn't good enough, ask for the charge nurse.

Language Access

If English is not your first language, say: "We need a certified medical interpreter. We understand this is available at no cost." The hospital is required by federal law to provide one — you do not have to rely on a family member or staff member to translate.

← Back
Financial Navigation
Questions about coverage and billing.
Ask early, not after the bill arrives

"Is this hospital and this doctor in-network for my insurance?"

"Is there a financial assistance or charity care program here?"

"Can I get an estimate of costs before agreeing to a procedure?"

"Who do I talk to about setting up a payment plan?"

Ask for the social worker or case manager

The title may vary by hospital. This person can help with discharge planning, community resources, and financial assistance programs.

Ask the Right Person

Ask the nurse: “Is my loved one admitted as an inpatient, or under observation?”

Ask the hospital’s billing department how that status affects your costs.

Ask the billing department: “Can I get an itemized bill?”

← Advocate
Family Schedule
Who is covering and when. Tap an open shift to claim it.
← Family Schedule
Claim a Shift
Confirm you'll be there.
Shift Details

You can release this shift from the schedule if your plans change.

← Family Schedule
Add Shift
Post a coverage window for family to claim.
← Back
Escalation Roadmap
Who to go to and what to say.
You Are Allowed to Do This

Escalating is not being difficult. It is advocating for your loved one's safety. This is a normal process, and you are allowed to use it.

If their condition suddenly changes, skip ahead to Step 5. Steps 1–4 are for concerns about their care.

1
Your Nurse
"I have a concern about my loved one's care and I need you to come to the room right now."
2
The Charge Nurse
"I spoke with the nurse and the issue has not been resolved. I need to speak with the charge nurse immediately."
3
Patient Advocate / Patient Relations
"I need to speak with the hospital's patient advocate. My concern has not been addressed at the nursing level."
4
Attending Physician
"I need to speak directly with the attending physician. This is a patient safety concern."
5
Rapid Response Team
"I am requesting a rapid response. My loved one's condition has changed and I need a clinical team here now."
Many hospitals let families call a rapid response. Ask the nurse how to do it here, before you ever need it.
Document Everything

Write down who you spoke with, what time, and what they said. Use the Shift Handoff Log to keep a record.